Replace seven group chats.
One internal feed.
Announcements in every tech’s feed, with push on Android. 1:1 and group Direct Messages — NEW. Sales contests with live leaderboards. Photo wins. Group channels. Member management. One feed wired into your jobs, your invoices, and your contest rules.
Eight things your shop does in three different apps.
Slack for announcements, iMessage for DMs, WhatsApp for the photo wins, group texts for "I'm running late" — all replaced by a single feed wired into your jobs, your invoices, and your contest rules.
Announcements
Owner / manager broadcasts land in every tech's feed, with a push notification on Android. Auto-posts (job assignments, payment received) intentionally silent. Tap → deep-link straight in.
Direct Messages
1:1 DMs and group chats — between techs, dispatch, and office staff. Toggle Feed and Messages at the top of REQTalk. Push notification on Android. Last-read + mute per member.
Sales Contests
Live leaderboards by trade, tech, or team. Points auto-tally from completed jobs and signed estimates. Gold / Silver / Bronze rankings, prize tracking, automatic winner reveal. Trophy tab appears in the field app only while a contest is active.
Photo Wins
Techs post install photos and before/afters. Hearts, comments, automatic contest points. Owners share the best ones to social with one tap.
Groups & Channels
HVAC team, Plumbing team, after-hours crew, install crew, sales advisors — group-specific feeds keep noise down for everyone else.
Member Management
Roles, permissions, opt-out per tech. New hires onboarded with one click. Departing techs deactivated, feed contributions preserved.
Comments & Edits
Threaded replies, edit history, system messages from the platform's lifecycle events (job created, estimate signed, payment received).
Cross-device (iOS, Android + platform)
The same Messenger panel renders inside ONEREQ PRO Field and on the platform — office staff and techs DM each other from any device, same thread.
Trophy tab (iOS)
The live-only contest tab. Shows up only while a contest is running. Red dot fires when standings update; clears on open.
Per-tech opt-out
Tech sets their own preferences from the ONEREQ PRO Field settings page. Admin mute respected. Bilingual EN/ES throughout.
Live leaderboard
Standings refresh as jobs complete and estimates close. No end-of-week spreadsheet. No manual entry.
Wired to the platform
Photo wins attach to the invoice. Contest points pull from real revenue. System messages broadcast from job/estimate lifecycle events.
The same feed. Every device.
Office staff post from the platform, techs read and reply from the iPad. Same threads, same DMs, same leaderboard — one canonical REQTalk.
ONEREQ PRO Field · iPhone + iPad + Android
REQTalk on the iPad
Feed and DMs share the same screen with a toggle at the top. Android techs get a push on every announcement. Memberships, contest tab, photo wins — all one tap away on the bottom nav.
REQTalk on the platform
Office posts announcements, manages members, fires up contests, and DMs the team — all from the browser. Cross-device threads stay in sync.
What REQTalk and contests do for the business.
A contest is only worth running if it changes what happens in the home. These pay out on the outcomes you want, and REQTalk puts the score and the wins in front of the whole company every day.
More sold on every call
You set the points per action, per trade: memberships, IAQ packages, add-ons, system replacements, generators. Techs chase what earns the business the most, because that is what earns them the most.
Fewer callbacks
A Zero Callbacks week earns a bonus, and a callback on your work during the week takes it back. Doing the job right the first time becomes part of the score, not a lecture.
More five-star reviews
A five-star review that names the tech scores points, and it is shared in the REQTalk feed so the whole company sees who earned it.
Everyone knows the score, daily
A daily leaderboard posts itself in the contest channel, and every points award shows up as it happens. No end-of-week spreadsheet, no arguing over who is ahead.
Recognition in front of everyone
Contest wins, photo wins and review shout-outs land in the same feed the office and the field read. The people doing the work get seen for it.
One place for the whole team
Announcements, direct messages and channels by trade or crew, on the platform and in ONEREQ PRO Field. Nothing important lives in someone’s personal text thread.
A contest that pays for the behaviour you want.
Points post themselves off completed jobs, signed estimates and reviews — no spreadsheet, no end-of-week tally. The rules are written down where everyone can read them, and every point shows up in REQTalk the moment it is earned.
Real screens from the demo account — the Fall Comfort Challenge, week 6 of eight, two teams across six branches.
It measures itself
Each contest records the team’s closing % before it started, then pays a weekly bonus on the improvement against that baseline. So you find out whether the contest moved anything, instead of assuming it did.
Nobody is left out
Dispatchers and CSRs score on their own weekly production rather than on sold jobs, with the metrics set per company. Installers are kept out of the closing tiers, because they do not sell.
It runs on its own
Points post off the job. Weekly bonuses compute on a schedule. Closing % is recalculated nightly as late invoices land, so a number cannot be stale on a Monday.
In their pocket
A trophy tab appears in the field app while a contest is live and disappears when it ends. Techs see the standings on the same phone they run the job on.
The tech’s view, in the Field app
Team standings, leaderboard, their own points and the rules — on the iPad or phone they run the job on, while the contest is live.
Replace seven group chats with one feed.
REQTalk is built into ONEREQ PRO — no extra setup, no extra subscription. Direct Messages live now. Schedule a demo and we'll show you exactly how it lights up your shop.